Privacy policy

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The personal data you provide us with by any means in place for this purpose will be processed in accordance with the following privacy policy. This document is divided into four main sections:

  • Identity of the Controller: In this section, we will provide you with the contact details for the Controller for your data, as well as the address of the Data Protection Officer.
  • Processing: This section includes a table detailing the purposes for which the Controller will process your data. In order to make this section easier to read, it groups together the purposes for or types of processing, based on the type of data subject.For each type of data processing, the following information is given: (i) Purpose (ii) Legal basis for processing (iii) Storage period.
  • Recipients: This section provides details concerning third parties to whom your data may be passed on to.
  • Rights: This section gives information on your rights as a data subject and how to exercise them.

1.- IDENTITY OF THE CONTROLLER

Identity: Focke Meler Gluing Solutions, S.A. (hereinafter, the Controller).
Postal address: Pol. Los Agustinos, calle G, nave D-43. E-31160 · Orkoien (Navarra).
Telephone: 948 351 110
Email: info@meler.eu

2.- TYPES OF PROCESSING

Purposes of processingLegal basisStorage period
CUSTOMERS: If you are a customer of the Controller, we will process your data for the following purposes:
To provide services and maintain the business relationship.6.1.b) Processing is necessary to execute a contract to which the data subject is party.Your data will be stored for as long as the contractual relationship between the parties lasts and, once ended, for as long as the Controller is required to store it by law.
To send you commercial information related to the products and services you have purchased. This includes sending you the organisation’s newsletter.6.1.f) Legitimate interest; based on Article 21.2 LSSI
Invoices: if you are a customer of our organisation or we have provided you with a service, we will use your data to Prepare and issue your invoices. We will also use it for collecting payment of invoices.6.1.b) Processing is necessary to execute a contract to which the data subject is party.
Surveys: in order to assess the level of satisfaction with our technical service.6.1.a) The data subject gave their consent for processing.Your data will be stored for the time necessary to allow the above to be assessed and analysed. Following this, it will be stored for as long as the Controller is required to do so.
Requests for information or questions: When you contact us using the contact form on the website, as well as by telephone, fax, e-mail, messaging services, social media, or even in person, to ask us for information, to ask a question about any matter, or to submit a suggestion, complaint or claim, we will process your data for the following purposes
To handle requests for information and/or questions that are received, dealing with these as required and within the necessary scope.6.1.a) The data subject gave their consent for processing.We will process your data during the time necessary to handle and deal with your request for information.
If your query relates to the purchase of our services, your data will be used to provide you with proposals for services and/or collaboration.6.1.b) Processing is necessary for the implementation of pre-contractual measures taken at the request of the data subject.We will process the data for the necessary period until the contract is signed.
Newsletters: If you request to sign up for our newsletter and/or to receive regular information from us, by means of the form available for this purpose on our website or by email, we will process your data for the following purposes:
The management and sending of said newsletter, as well as commercial information related to our work, services and products, including by electronic means.6.1.a) The data subject gave their consent for processing.We will process the data for as long as you wish to continue receiving them and do not object to processing.
HR: job bank and selection processes: Any data that you provide us with in order to be included in a selection process or to request to be added to the job bank will be processed for the following purposes.
Managing the job bank and processing the data of the candidates included in it to cover any possible job openings, collaborations, internships or traineeships. Processing involves:
Assessing candidates for the required profile and position. Contacting any candidates that fit the profile. Managing the selection process.
6.1.a) The data subject gave their consent for processing.We will store data in the job bank data for two years.
Managing candidates in open processes. In this case, the Controller will process the data to carry out the selection process and assess applications.6.1.a) The data subject gave their consent for processing.We will process the data during the selection process and for three additional months.
Representatives / individuals who provide their services for a legal entity: If you represent a legal entity
Managing the relationship with the legal entity6.1.f) Legitimate interest; based on Article 19 LOPDYour data will be stored for as long as the relationship lasts and, once ended, for as long as the Controller is required by law.
Handling requests from the legal entity6.1.f) Legitimate interest; based on Article 19 LOPDWe will process your data during the time necessary to handle and deal with your request.
Cookies: If you agree to receive cookies upon visiting this website, the website cookie policy will apply, and the data obtained during browsing will be used for the following purposes.
Gathering information about yourself, your browsing and your behaviour for analytical purposes.6.1.a) The data subject gave their consent for processing.Depending on the type of cookies, as stated in the corresponding policy.
Gathering information for analytical purposes, advertising purposes, and for creating profiles.6.1.a) The data subject gave their consent for processing.Depending on the type of cookies, as stated in the corresponding policy.

2.1.- Consequences of withdrawing consent or objecting to the processing of your data. Mandatory and optional fields.

If your authorisation is requested at any point for processing relating to a purpose that requires consent, your non-granting of consent (or your subsequent withdrawal) will not have any consequences for you in any case.  Nor will your objection to the processing of your data for purposes based on legitimate interests (for example, the use of your data as a customer for sending commercial information) have any type of consequences.

On some forms where data is collected, you can clearly see that certain fields are marked as mandatory (with an asterisk), the rest being entirely voluntary. Not filling out voluntary fields will therefore not have any consequences and you may fill them out if you wish to do so.

3.- RECIPIENTS

3.1.- Will my data be disclosed or transferred to third parties?

As a general rule, except where required by law, your data will not be disclosed or transferred to any third party without your express consent. In any event, certain disclosures and/or transfers of data to third parties may be required by law. Other disclosures and/or transfers will be a necessary consequence of providing the service, in which case we express our commitment to executing a compulsory agreement to assign said processing as required by current law.

3.2.-Service providers related to the website.

Hosting. The website is hosted by Soluciones Web On line, S.L.

4.- RIGHTS

4.1. What rights do I have regarding data protection?  General information.

Regarding the personal data collected for processing, you have the possibility of exercising the rights of access, rectification, erasure and portability. Likewise, we inform you that in certain circumstances you have the right to request the restriction of processing or object to it altogether, in which case the Controller will cease to process it and will only store it if required to do so by law, or until the statute of limitations for any action brought about has come to an end.

If you require further information about these rights, you can continue reading or visit the infographic published by the Spanish Data Protection Agency accessible via the following link.

4.2.- What are these rights?

RIGHT OF ACCESS. Data subjects may obtain confirmation from the Controller of whether their personal data is being processed and, if it is, access said data.

RIGHT OF RECTIFICATION. Data subjects may ask the Controller to rectify or complete their personal data, without delay, if it is incorrect or incomplete. Data subjects are responsible for ensuring their data is correct and up-to-date.

RIGHT TO ERASURE. Data subjects may request their data be erased at any time. This request shall be handled without delay, except where the law requires said data to be kept or the corresponding statutes of limitations for action have not come to an end.

RIGHT TO OBJECT. Data subjects may object to their data being processed by the Controller. However, the latter may continue to process said data if there are legitimate reasons to do so, or where processing is compulsory or necessary.

4.3.- How and where can I exercise them?

We will be happy to answer any questions or complaints you may have regarding data protection. You can also submit your complaint or exercise your rights through any of the contact channels indicated at the beginning of this data protection policy.

Likewise, you can also contact the supervisory authority that you consider appropriate in order to submit your complaint (for example, in the country where you have your normal place of residence, place of work or where you consider the alleged infringement has occurred). Accordingly, we inform you that the supervisory authority in Spain is the Spanish Data Protection Agency and that you may exercise your rights using the forms that this body provides for this purpose, which are available on its website.

4.4.- How long can it take to process my request to exercise my rights?

The reference period is one month from receipt of your request. Notwithstanding the foregoing, this period may be extended for another two months if necessary, taking into account the complexity and the number of requests. The Controller will inform the data subject concerned of any such extensions within one month of receipt of the request, stating the reasons for the delay.

4.5.- Will it cost me anything to exercise these rights?

The exercise of such rights does not involve any cost, except in cases where manifestly unfounded or excessive requests are made, and especially for repeated requests, the Controller may charge a fee to offset the administrative costs of dealing with the request or refuse to act (the fee may not result in additional income for the Controller, but must reflect the true cost of processing the request).

 

 

Version 1.0 – Updated, July 2019.

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