Services

• R+D Department
• Pre-sales and after-sales service
• Quality

Quality

‘Meler‘ is a firm dedicated to the design, manufacturing and selling of gluing and sealing solutions and products. Through the design of technical solutions, equipment and accessories we are able to satisfy any needs our clients may have.

Therefore, ‘meler‘ is in a clear search of customer service aiming to the maximum integration of your prospects in all our processes. Our goal is to give solution to your needs, offering you a support and service based on proximity. It’s not only giving an excellent after-sales service, but furthermore, backing the client from the very first moment, helping them to decide and advising about the most favorable options that ‘meler‘ can make available to you.

Hence, we consider of great importance the adjustment of the product to the client, giving them the maximum fulfillment and satisfaction in their expectative. For this purpose we count on the most advanced technological solutions, which are the consequence of constant technical updates and resources innovation, added to the reliability that our broad experience grants the product.

On the other hand, it is essential the involvement of the whole organization in the satisfaction of the customer needs. Our integrated processes favor them to dynamically enhance the efforts and teamwork of all staff at Meler.

We also regard as key to keep a tight link with our suppliers within a mutual collaboration atmosphere, establishing long term relations that fit the suppliers in our project.

By the above, meler’s management regards as necessary the establishment of a method of continuous enhancement, based on a complete and efficient quality management system, which guarantees the standard of all meler’s products and services quality.

The final result becomes the consolidation of a prestigious holding group, intensively knowledgeable, which brings comprehensive solutions to clients remaining fully open to partnerships and new business areas.

Encouraging these values and taking them as their own ones makes meler’s management to assume the commitment to drive and support as many actions as necessary to get the full implementation of these policies in the whole firm.